FAQ | Annals of Continuing Education (2024)

Yes, if you’re certified through the AAMA, ACE will submit your completed CEUs to the AAMA. This takes place at the start of every month and includes all CEU completions from the previous month. Please allow 3 to 5 business days for the AAMA to transfer your CEUs into your AAMA account. If you are a Medical Assistant not certified with the AAMA, you are responsible for submitting your completed CEUs to your certifying organization.

ACE takes very seriously cyber security which is why any page that asks for personal information is highly secure. Our team of website programmers use advanced encryption and firewall technology throughout the purchasing process. The browser will show a lock icon in the bottom status bar on secured pages. Look for this icon on any web page that asks for your personal information. To further ensure your security, we use state-of-the-art Secure Sockets Layer (SSL) encryption to protect your personal information from unauthorized use.

You will have three attempts to successfully complete a test. A score of 80% or higher is needed to pass.

ACE’s executive management team has, collectively, over 60 years of medical education experience and understands the importance of providing frontline healthcare workers with affordable CE choices. While ACE is run as a business our corporate philosophy is, and will always be, to provide affordable CE options for our membership.

ACE accepts Visa, Mastercard, Discover, and American Express.

ACE offers only online CE but you can print out any of our courses anytime. Simply download the printer friendly course PDF displayed on the respective course home page. This PDF will contain all course material including the post-test. Please keep in mind that you will need to complete the post-test online to receive your certificate of completion.

ACE keeps a transcript of the CE activity you have completed with us. You can access and view your CE activity by logging into your account and clicking on your account dashboard.

No. ACE automatically generates certificates when you pass a CE Test. Your certificates are always available to you, regardless of whether your account is “active”. If someone requests proof of your CE activity, you can print your certificates. These completed certificates are found in your account dashboard.

The expiration date is the date when the course expires; therefore, you can no longer participate in the course for credit following its expiration date. However, as long as you complete the course before its expiration date, you will receive credit for that course even if it is submitted after its expiration date so long as you completed the course during your current certification renewal cycle.

Yes. As long as you take a course before it expires, you can submit it after the expiration date. Please note that CEUs are applied to the CE renewal cycle you are currently in. Credits cannot be applied to a previous or forthcoming CE renewal cycle.

ACE’s requires a minimum screen resolution of 1024 x 768 pixels. To learn how to change your screen resolution on a Windows based computer, click here. To learn how to change the resolution on a Macintosh based computer, click here.

ACE understands some members may prefer to view courses on paper so we give you the option of studying online or printing your course. Simply download the printer friendly course PDF displayed on the respective course home page. This PDF will contain all course material including the post-test. Please keep in mind that you will need to complete the post-test online to receive your certificate of completion.

If you need to make a change to your name, please call us at (800) 290-7618 or contact us at info@ANNALSofCE.com. Please provide your current account name as well as the name you’d like us to change it to with correct spelling. Once we change your name in our system, the name on your transcript and certificates will be updated as well.

Yes , please contact ACE by calling (800) 290-7618 or emailing at info@ANNALSofCE.com.

It may be that you are choosing a username that includes unacceptable characters. Accepted characters are A-Z, a-z, 0-9, – (dash), and _ (underscore). You cannot use symbols (like @#$.) or spaces. And your username can not include your chosen password.

When you complete a CE course, you get a certificate reflecting this. This certificate serves as proof when you are submitting your CE credits to your certifying organization. A ‘certification’ is different. It generally comes either after attending a seminar teaching hands-on skills or after fulfilling the requirements set out by a national organization that offers certification in certain specialty areas.